Nursery, school or trade customer? Call our sales team for deals on bulk orders.

Returns and Delivery

How do I return an unwanted product?

You must notify us in writing that you intend to return the goods within 7 working days, from the day after that on which you received the goods, for a full refund and the returned item must be received in a perfect and unused condition for the refund to be issued. As per our terms and conditions, the cost of returning any item is at your expense and we do not offer a collection service so you will need to use your own courier service. Ensure that a copy of your invoice is returned with the goods, together with your telephone and contact details

IMPORTANT NOTE: This facility is available for unused goods only. If you return goods in a used condition, we cannot process them and no refund will be issued.
If returned goods fail to arrive at our distribution centre, a proof of delivery will be required to issue a refund.

Where do you deliver to?

We deliver to the mainland UK and the following off-shore areas: Isle of Man, Isle of Wight, Northern Ireland, Republic of Ireland, Scottish Highlands and Islands, Channel Islands and the Isles of Scilly.
For export orders (excluding Ireland) please phone our Careline on +44 (0)115 921 1899 for a shipping quotation.

What are the delivery options and charges?

Standard Delivery:
Spend over £60.00 and receive FREE delivery to mainland UK (excluding some parts of the Scottish Highlands). If your order is under £60, then a £3.95 delivery charge will be added at checkout to cover the cost of shipping your goods. If ordering a Safety Gate, Fireguard or Finger Protecting Door Hinge Guards a delivery charge of £7.95 will apply, as we have to use a courier to deliver these. This is indicated in the description of those particular products.

Offshore and Highlands Delivery:
Delivery to Northern Ireland, Republic of Ireland, Scottish Isles, some of the Scottish Highlands and offshore Islands – a £3.95 delivery charge will be added at checkout to cover the cost of shipping your goods. If ordering a Safety Gate, Fireguard, Play Pen, Finger Trap Protection Strips, or other heavy or long product, a delivery charge of £19.95 will apply, as we have to use a courier to deliver these.

Delivery to the following postcodes will incur the higher courier charges:
PO (30-41)
AB (30-56)
DD (10-11)
EH (42)
FK (17-19)
HS (1-9)
IV (1-63)
KA (27-28)
KW (1-17)
PA (20-78)
PH (19-50)
TR (21-25)
ZW (1-3)
BT (1-84)
GY (1-9)
IM (1-9, 99)
JE (1-4)

Delivery to Ireland:
A flat charge of £19.95 applies regardless of order value.

We do not offer a Saturday delivery service unless by special arrangement – please phone for a quote.

Reviews by Happy Parents
This is the best cupboard lock I’ve ever used. My son is into everything and seems to destroy anything, so we needed something strong that would keep him out of the dangerous cupboards and this is definitely it. It can be a bit fiddly at first (I think it’s because we have curvy handles on the cupboards) but you soon get used to using it and now I don’t even think about it. Easy to fit and looks nice and neat too.

Jayney (verified customer) May 2024

The Penguin Daysack is fabulous. It gives me control and safety of my daughter but with her feeling she has independence and can walk a little ahead of me like a big girl. The backpack is a great size for popping in a snack and couple of nappies in. Or their favourite toy and juice. I like it clips round the front (on their chest) so the day sack isn’t going to come off easily. My daughter likes wearing it as it feels like a backpack to her and not a set of reins. But Mummy loves that she’s always safe but gaining confidence and road safety awareness every time we go out.

Helen (verified customer) May 2024

The Clippasafe Fridge & Freezer Lock has been an absolute God send! Such a clever little gadget! Really easy to install, less than 2 minutes and no tools needed, bonus! Sturdy clasp which catches and locks every time which gives peace of mind each time you’ve been in the fridge. Simple to operate and I’m just wondering why I haven’t had this in my life earlier!

Andy (verified customer) May 2024

I’ve used the Clippasafe Shampoo Shield for about 6 months on two children and it’s still going strong. I love the fact that I can wash my toddler’s hair with little fuss. She tends to pull off anything one puts in her hair and yes she tried to take this off as well until I poured water over her hair! It’s also soft and flexible, making it easy to wear and adjustable for different head sizes.

Temi (verified customer) May 2024

The 22 Piece Home Safety Starter Kit has been an absolute God send! Everything was so easy to install and has stood up to the test of my 11 month old putting all her effort into opening things she shouldn't be! The Door Stoppers have stopped a few accidents already and the Cupboard Locks have stopped her getting into the chemicals. Thank you so much to Clippasafe for helping put this worried mama's mind at rest that my baby is safe!

Charlotte (verified customer) May 2024

The Night Light is absolutely amazing! It's not too bright so it doesn't make your little one fully wake up if they have woken up for a night feed, nappy change or whatever it is. Before we got this night light, my little girl would take so long to fall back to sleep afterwards due to my bright phone torch making her wide awake, but now she settles again pretty much instantly.

Jade (verified customer) May 2024

We’ve found this Child View Mirror so helpful and reassuring, especially during long car journeys. As a mum I have this urge to look at my child in the back every five minutes just to make sure they’re ok. I’m sure a lot of parents can relate to this, but it is dangerous if you’re driving. This mirror takes the risk out of checking on your child and keeps us parents reassured. It’s so easy to use and high quality, I would recommend it to any parent.

Emily (verified customer) May 2024

I was dreading having to lock everything up but Clippasafe's Cabinet Slide Locks are really simple to pop on and off the cupboards. Little man has already tried opening our cupboard in the lounge and luckily these locks have worked well to keep him safe.

Emma (verified customer) May 2024

Great car organiser - value for money, easy to fit, plenty storage pockets plus drink bottle pockets and a clear screen to see tablets or iPads. It’s all round great !

Annabel (verified customer) May 2024