Nursery, school or trade customer? Call our sales team for deals on bulk orders.


How do I contact Clippasafe?

You can contact us via post, phone or email – details below. Alternatively, you can fill out a customer enquiry form in the Contact Us section.

Post: Customer Services Department, Clippasafe Ltd, Lanthwaite Road, Clifton, Nottingham, NG11 8LD.
Phone: +44 (0)115 921 1899
Email: [email protected]

How do I submit an idea or suggestion for a product?

We are constantly striving to build on our selection of products with new and exciting developments. So if you think of a problem or product that you’d like us to work on, then please do get in touch. We welcome all ideas no matter how big or small!

Where are the Clippasafe products stocked?

At our distribution centre in Nottingham.

When will my order arrive?

Orders are despatched on the same or next working day. Orders are usually shipped by Second Class post. Heavier orders (safety gates and fireguards) will be shipped by courier.

Can I order over the phone?

Yes, we understand that some people prefer to speak to someone when placing an order, so feel free to give us a call on +44 (0)115 921 1899.

What payment methods do you accept?

We accept all credit and debit cards.

When will my credit card be charged?

Your credit card will be charged as soon as the check-out process is complete.

Where do you deliver to?

We deliver to most areas of the UK mainland. For the following off-shore areas including Isle of Man, Isle of Wight, Northern Ireland, Scottish Highlands and Islands, Channel Islands and the Isles of Scilly; and for export orders, please call our Careline on: +44 (0)115 921 1899 for a shipping quotation.

What are the delivery options and charges?

Standard Delivery:
Spend over £60.00 and receive FREE delivery to mainland UK (excluding some parts of the Scottish Highlands). If your order is under £60, then a £2.99 delivery charge will be added at checkout to cover the cost of shipping your goods. If ordering a Safety Gate, Fireguard, 180cm Finger Alert, or other heavy or long product, a delivery charge of £7.95 will apply, as we have to use a courier to deliver these.

Offshore and Highlands Delivery:
Delivery to Northern Ireland, Republic of Ireland, Scottish Isles, some of the Scottish Highlands and offshore Islands, a £2.99 delivery charge will be added at checkout to cover the cost of shipping your goods. If ordering a Safety Gate, Fireguard, 180cm Finger Alert, or other heavy or long product, a delivery charge of £19.95 will apply, as we have to use a courier to deliver these. Delivery to the following postcodes will incur the higher courier charges:

PO (30-41)
AB (30-56)
DD (10-11)
EH (42)
FK (17-19)
HS (1-9)
IV (1-63)
KA (27-28)
KW (1-17)
PA (20-78)
PH (19-50)
TR (21-25)
ZW (1-3)
BT (1-84)
GY (1-9)
IM (1-9, 99)
JE (1-4)

Delivery to Ireland:
A flat charge of £19.95 applies regardless of order value.
We do not offer a Saturday delivery service unless by special arrangement – please phone for a quote.

How do I return an unwanted product?

You must notify us in writing that you intend to return the goods within 7 working days, from the day after that on which you received the goods, for a full refund and the returned item must be received in a perfect and unused condition for the refund to be issued. As per our terms and conditions, the cost of returning any item is at your expense and we do not offer a collection service so you will need to use your own courier service. Ensure that a copy of your invoice is returned with the goods, together with your telephone and contact details

IMPORTANT NOTE: This facility is available for unused goods only. If you return goods in a used condition, we cannot process them and no refund will be issued.
If returned goods fail to arrive at our distribution centre, a proof of delivery will be required to issue a refund.

What should I do if I have received damaged or faulty goods?

If your goods have been delivered damaged or faulty please let us know immediately.

Using the Contact Us tab above, inform us of the exact problem so that we can investigate the problem quickly and efficiently. The following information is required:

  1. Your order number
  2. Details of exact fault
  3. A photograph – in most cases we need to see a picture and often have to request one which can lead to a delay in processing the investigation. Please assume we need one (in the contact us form there is a box for inserting a picture)
  4. Make sure you retain the original packaging in case we have to collect the damaged product
  5. Include your telephone and contact details should we need to contact you
Can I call and ask for some child safety advice?

Of course you can! We have an experienced team of mums, dads and grandparents, who’d love to offer you some helpful advice on any child safety issue. Call us on +44 (0)115 921 1899.

How can I give some feedback?

We’d love to hear what you think of our products, customer service, website and available information, so please do get in touch via post, email or telephone. Details can be found in the Contact Us section.

How do I redeem an offer or discount code?

If you have a discount code, you will need to type it into the promotional box at the check-out stage to claim your discount. It will automatically be deducted off your total before you enter your payment details.

How old should my baby be when I use a baby carrier?

Mum and dads can carry their little one in a baby carrier up to the age of about 9 months. However, babies’ weights vary quite significantly at any given age, so as a general rule our Carramio is designed to carry a baby with a weight of 3.5kgs to 9.0kgs, which is approximately 7lbs 11oz to 19lbs 13oz.

How do I fit the Bump Belt into my car?

Our Bump Belt is a soft seat pad that’s easily secured to the seat in any vehicle. The mum-to-be sits on the pad and fastens the conventional seatbelt as normal. Two elasticated flaps are then secured to the lap strap of the seatbelt, which keep the lap belt in a safe and comfortable position all the time. It’s designed to be used from two months pregnant, right up to birth.

A PDF version of the instruction leaflet can be downloaded from the product page. There is also a video.

Which safety gate should I choose?

It is important that before ordering that you measure the width of the gap where you need the gate to fit. We supply 3 widths of gate and 4 extension widths to enable you to fit gaps from 61cm up to 155cm. Measure the width at floor level and at 75cm above the floor. A downloadable PDF of the recommended gate and extension combinations for any given width is available from the product pages.

Reviews by Happy Parents
This is the best cupboard lock I’ve ever used. My son is into everything and seems to destroy anything, so we needed something strong that would keep him out of the dangerous cupboards and this is definitely it. It can be a bit fiddly at first (I think it’s because we have curvy handles on the cupboards) but you soon get used to using it and now I don’t even think about it. Easy to fit and looks nice and neat too.

Jayney (verified customer) May 2024

The Penguin Daysack is fabulous. It gives me control and safety of my daughter but with her feeling she has independence and can walk a little ahead of me like a big girl. The backpack is a great size for popping in a snack and couple of nappies in. Or their favourite toy and juice. I like it clips round the front (on their chest) so the day sack isn’t going to come off easily. My daughter likes wearing it as it feels like a backpack to her and not a set of reins. But Mummy loves that she’s always safe but gaining confidence and road safety awareness every time we go out.

Helen (verified customer) May 2024

The Clippasafe Fridge & Freezer Lock has been an absolute God send! Such a clever little gadget! Really easy to install, less than 2 minutes and no tools needed, bonus! Sturdy clasp which catches and locks every time which gives peace of mind each time you’ve been in the fridge. Simple to operate and I’m just wondering why I haven’t had this in my life earlier!

Andy (verified customer) May 2024

I’ve used the Clippasafe Shampoo Shield for about 6 months on two children and it’s still going strong. I love the fact that I can wash my toddler’s hair with little fuss. She tends to pull off anything one puts in her hair and yes she tried to take this off as well until I poured water over her hair! It’s also soft and flexible, making it easy to wear and adjustable for different head sizes.

Temi (verified customer) May 2024

The 22 Piece Home Safety Starter Kit has been an absolute God send! Everything was so easy to install and has stood up to the test of my 11 month old putting all her effort into opening things she shouldn't be! The Door Stoppers have stopped a few accidents already and the Cupboard Locks have stopped her getting into the chemicals. Thank you so much to Clippasafe for helping put this worried mama's mind at rest that my baby is safe!

Charlotte (verified customer) May 2024

The Night Light is absolutely amazing! It's not too bright so it doesn't make your little one fully wake up if they have woken up for a night feed, nappy change or whatever it is. Before we got this night light, my little girl would take so long to fall back to sleep afterwards due to my bright phone torch making her wide awake, but now she settles again pretty much instantly.

Jade (verified customer) May 2024

We’ve found this Child View Mirror so helpful and reassuring, especially during long car journeys. As a mum I have this urge to look at my child in the back every five minutes just to make sure they’re ok. I’m sure a lot of parents can relate to this, but it is dangerous if you’re driving. This mirror takes the risk out of checking on your child and keeps us parents reassured. It’s so easy to use and high quality, I would recommend it to any parent.

Emily (verified customer) May 2024

I was dreading having to lock everything up but Clippasafe's Cabinet Slide Locks are really simple to pop on and off the cupboards. Little man has already tried opening our cupboard in the lounge and luckily these locks have worked well to keep him safe.

Emma (verified customer) May 2024

Great car organiser - value for money, easy to fit, plenty storage pockets plus drink bottle pockets and a clear screen to see tablets or iPads. It’s all round great !

Annabel (verified customer) May 2024